President & Executive Director
THOMAS E. DWYER
ext. 513
tdwyer@ritrust.com
- Trust Policies and Program Offerings
- Trust Bylaws
- Coverage Questions
- Board of Trustees Matters
- Complaints/Compliments/Ideas

Chief Financial & Administrative Services Officer
RON SLOVAK
ext. 514
rslovak@ritrust.com
- Billing
- Payroll Audits
- General Financial Matters

General Counsel and Director of Legal Services
IAN C. RIDLON
ext. 540
iridlon@ritrust.com
- Liability Exposure Assessment
- Claims Issues
- Coverage Questions
- Trust Corporate Counsel

Underwriting Analyst
MICHAEL R. RICCITELLI
ext. 547
mriccitelli@ritrust.com
- Workers' Compensation Classification and Experience Modifiers
- Coverage for Special Police Officers and Sole Proprietors
- Determining Net Operating Expenditures
- Property Valuations and Changes
- Property Schedule Additions/Deletions
- Flood Zone Issues

Accountant
JEAN A. VIOLET
ext. 548
jviolet@ritrust.com
- Billing
- Payroll Audits

Executive Assistant
DEBRA P. MAYNARD
ext. 541
dmaynard@ritrust.com
- Vehicle Schedule Change Requests
- Certificates of Insurance

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Benefits Programs Operations

Telephone: 401-438-6511
Toll-Free (in RI): 800-511-5975
Fax: 401-438-6990

Benefits Program Operations Manager
LINDA A. GRASSINI
ext. 518
lgrassini@ritrust.com
All Life Insurance Matters Including:
- Premium Information
- Changes in Plans and/or Benefits
- Billing Problems and Errors
- Coverage Questions
- Plan Document Requests
- Member/Employee/Standard Insurance Liason
- Death Claims
- Premium Waiver Claims
- Accelerated Death Benefit Claims

Member Programs Assistant/Receptionist
CHERYL A. NOURY
ext. 510
cnoury@ritrust.com
- Main Receptionist
- Life Insurance Enrollments and Change Requests
- Registration for Trust Events

Claims and Member Programs Assistant
CHERYL A. SWANSON
ext. 511
cswanson@ritrust.com
- Back-up Receptionist
- Life Insurance Enrollments and Change Requests
- Monthly RISX-FACS Report Distribution Contact
- Registration for Trust Events

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Claims Administration

Telephone: 401-438-6511
Toll-Free (in RI): 800-511-5975
After-Hours Claims Service: 800-370-5233
Fax: 401-434-6094

Property/Liability Claims Manager
RUSS GODIN
ext. 519
russgodin@ritrust.com
- Claims Inquiries
- Member Property Claims
- General Liability Claims
- Auto Liability Claims
- Public Officials Liability Claims
- Police Professional Liability Claims
- Boiler, Equipment and Machinery Claims

Workers' Compensation Claims Manager
DENISE C. LAPOLLA
ext. 528
dlapolla@ritrust.com
- Workers' Compensation Claims Inquiries
- Coverage Questions

Claims Specialist and Supervisor
PAUL F. DUTRA, ESQ.
ext. 543
pdutra@ritrust.com
- Member Property Claims
- General Liability Claims
- Auto Liability Claims
- Public Officials Liability Claims
- Police Professional Liability Claims
- Boiler, Equipment and Machinery Claims

Senior Claims Representative
ROBERT F. BOTVIN
ext. 546
rbotvin@ritrust.com
- Member Property Claims
- General Liability Claims
- Auto Liability Claims
- Public Officials Liability Claims
- Police Professional Liability Claims
- Boiler, Equipment and Machinery Claims

Senior Claims Representative
RHONDA GODIN
ext. 532
rhondagodin@ritrust.com
- Workers' Compensation Claims
- Public Safety Injured-on-Duty Claims
- Authorization for Doctors' Services

Senior Claims Representative
CHRISTINE PRESTON
ext. 524
cpreston@ritrust.com
- Workers' Compensation Claims
- Public Safety Injured-on-Duty Claims
- Authorization for Doctors' Services

Senior Claims Representative
FRANK RANNEY
ext. 531
franney@ritrust.com
- Member Property Claims
- General Liability Claims
- Auto Liability Claims
- Public Officials Liability Claims
- Police Professional Liability Claims
- Boiler, Equipment and Machinery Claims

Senior Claims Representative
KAREN L. DeMELLO
ext. 545
kdemello@ritrust.com
- Workers' Compensation Claims
- Public Safety Injured-on-Duty Claims
- Authorization for Doctors' Services

Claims Representative
JAMES McDERMOTT
ext. 537
jmcdermott@ritrust.com
- Member Property Claims
- General Liability Claims
- Auto Liability Claims
- Public Officials Liability Claims
- Police Professional Liability Claims
- Boiler, Equipment, and Machinery Claims

Claims Representative
MELISSA A. BALDINELLI
ext. 535
mbaldinelli@ritrust.com
- Member Property Claims
- General Liability Claims
- Auto Liability Claims
- Public Officials Liability Claims
- Police Professional Liability Claims
- Boiler, Equipment and Machinery Claims

Claims Representative
CARMA ZULETA
ext. 544
czuleta@ritrust.com
- Member Property Claims
- General Liability Claims
- Auto Liability Claims
- Public Officials Liability Claims
- Police Professional Liability Claims
- Boiler, Equipment and Machinery Claims

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Claims Support

Senior Claims Assistant
LIZ CARR
ext. 533
lmaia@ritrust.com
To check the status of any claim in regard to:
- Medical-Only Payments for Workers' Compensation
- Public Safety Injured-on-Duty Claims
- Authorization for Doctors' Services
- Payment Status
- Activity Dates
- Claim Forms, Procedures, etc.

Office Assistant
JOAN B. ANGELL
ext. 534
jangell@ritrust.com
To check the status of any claim in regard to:
- Payment Status
- Activity Dates
- Claims Forms, Procedures, etc.

Claims Assistant
JOANNE DiTROIA
ext. 529
jditroia@ritrust.com
To check the status of any claim in regard to:
- Payment Status
- Activity Dates
- Claims Forms, Procedures, etc.

Claims and Member Programs Assistant
CHERYL A. SWANSON
ext. 511
cswanson@ritrust.com
- Claims Inquiries
- Payment Status
- Activity Dates
- Claims Forms, Procedures, etc.

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Information Services

Telephone: 401-438-6511
Toll-Free (in RI): 800-511-5975
Fax: 401-438-6990

Information Services Manager
MARK R. STOUGHTON
ext. 517
mstoughton@ritrust.com
- Trust Data Administration
- Trust Network Administration
- Trust Computer Security

Network Administrator
DENNIS BURKE
ext. 555
dburke@ritrust.com
- Trust Network Administration
- Trust E-Mail Issues

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Loss Prevention

Telephone: 401-438-6511
Toll-Free (in RI): 800-511-5975
Fax: 401-438-6990

Loss Prevention Manager
BRIAN T. AHERN
ext. 516
bahern@ritrust.com
- Drug & Alcohol Testing Consortium
- Safety Training Programs
- Safety /Environmental Services
- Return-to-Work Programs
- Development of Model Policies/Procedures
- Pre-Placement Physical Exam Inquiries
- WorkSmart21 Program

Health & Safety Coordinator
GAIL A. GAUTHIER
ext. 515
ggauthier@ritrust.com
- Work-site Safety Audits, Reports and Recommendations
- Organization of Safety Committees
- Workstation/Ergonomics Recommendations
- Crisis Prevention Institute Training (CPI)
- National Fire Protection Association (NFPA) Inquiries

Loss Prevention Specialist
PAUL M. BROUILLETTE
ext. 536
pbrouillette@ritrust.com
- Technical Assistance to Police and Fire Personnel
- Policy Review for Public Safety Personnel
- Firearms Training System (F.A.T.S.)
- Playground/Skate Park Inquiries
- National Safety Council Defensive Driving Program

Loss Prevention Assistant
MARTA PEREZ
ext. 550
mperez@ritrust.com
- General Loss Prevention/Safety Inquiries
- Scheduling of Seminars and Training Sessions
- Grant and Scholarship Program Inquiries
- Safety Training Video Tape Library
- Drug and Alcohol Consortium Roster Changes
- Billing Inquiries Related to Drug and Alcohol and Pre-Placement Physical Exams
- TULIP (Tenant User Liability Insurance Policy)

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Member Services

Telephone: 401-438-6511
Toll-Free (in RI): 800-511-5975
Fax: 401-438-6990

Membership Services Manager
COLLEEN M. BODZIONY
ext. 512
cbodziony@ritrust.com
- Quotations for:
- Property/Liability Coverage, Including Additional Limits
- Workers' Compensation Coverage
- Life Insurance Coverage
- Builders' Risk Coverage
- Special Endorsements
- Other miscellaneous insurance coverage
- General Questions and Members' Needs
- Scope of Coverage Inquiries
- Presentations to Governing Boards or Staff
- Seminars and Training Programs
- Special Requests

Communications/Member Services Specialist
JAYNE HAWORTH
ext. 523
jhaworth@ritrust.com
- Writing, design, and production of newsletters, other Trust publications and marketing/communications materials
- Development, design and production of Annual Report
- Web Site development and management
- Marketing and event photography
- General Questions