Contact Information

General Mailing Address Print The Directory
501 Wampanoag Trail, Suite 301
East Providence, RI 02915

Main Telephone: 401-438-6511
After-Hours Claims Service: 877-704-5550
Claims Fax: 401-434-6094
General Fax: 401-438-6990
General e-mail: information@ritrust.com

Claims


Director of Claims

Russ F. Godin

ext. 519

russgodin@ritrust.com

Claims Inquiries, Member Property Claims, General Liability Claims, Auto Liability Claims, Public Officials Liability Claims, Police Professional Liability Claims, Boiler, Equipment and Machinery Claims, Workers' Compensation Claims, Coverage Questions, General Insurance Concerns

Biography of Russ F. Godin

Joining The Trust in 1999, Russ currently serves as The Trust's Director of Claims. Prior to his current position, Russ served seven years as The Trust's Property/Liability Claims Manager and five years as its Assistant Claims Manager. He has been handling The Trust’s claims needs since 1995, where he was Senior Claims Representative at Gallagher Bassett Services. Prior to becoming involved with The Trust, Russ worked as a Senior Case Manager for Liberty Mutual Insurance Company for 5+ years. Russ has more than 20 years of claims management experience and has been a licensed Rhode Island Claims Adjuster for Property & Casualty Type 17 PerCom since 1990. Russ graduated from the University of Rhode Island with a Bachelor of Arts Degree in Managerial Communications and a Minor in Business Law and Business Management.


Property/Liability Claims Manager

Paul F. Dutra, Esq., AIC

ext. 543

pdutra@ritrust.com

Member Property Claims, General Liability Claims, Auto Liability Claims, Public Officials Liability Claims, Police Professional Liability Claims, Boiler, Equipment and Machinery Claims, and Coverage Questions

Biography of Paul F. Dutra, Esq., AIC

Paul began serving as The Trust's Property/Liability Claims Manager in 2012, having previously worked as The Trust's Claims Specialist/Supervisor since 2002. Prior to joining The Trust, Paul served with the Rhode Island Attorney Generals’ Office as a criminal prosecutor, having previously retired from the Warwick Police Department as an Inspector after serving 21 years. While with Warwick Police, Paul served as Legal Counsel for the department and was responsible for prosecuting criminal matters and providing legal advice on both criminal and civil liability issues. He was also involved with police risk management as well as policy development and implementation. Paul graduated from Salve Regina University with Bachelor of Science and Master of Science degrees. He also earned a degree from Suffolk Law School.


Workers' Compensation Claims Manager

Maryanne C. Kucia

ext. 528

mkucia@ritrust.com

Workers' Compensation Claims Inquiries, Coverage Questions for Workers' Compensation and Injured-On-Duty Claims (IOD), General Workers' Compensation Insurance Concerns, Public Safety Injured-on-Duty Claims, Authorization for Doctors' Services, Claims Settlement Resolutions, Subrogation Follow-up and Resolution for Municipalities, Schools and IOD Program

Biography of Maryanne C. Kucia

Maryanne Kucia joined The Trust in 2017 as Workers’ Compensation Claims Manager. Maryanne has more than 25 years of experience handling workers’ compensation claims. She spent 16 years serving as the Claims Manager for Beacon Mutual Insurance Company and prior to that held various Claims Representative positions at both Beacon and Claims Strategies. Maryanne holds both a Rhode Island and Connecticut Adjuster’s License. She earned a Bachelor of Arts Degree from Roanoke College as well as a “Mini MBA” from Babson College.


Property/Liability Senior Claims Representative

Robert F. Botvin, Esq.

ext. 546

rbotvin@ritrust.com

Member Property Claims, General Liability Claims, Auto Liability Claims, Public Officials Liability Claims, and Police Professional Liability Claims

Biography of Robert F. Botvin, Esq.

Bob joined The Trust in 2003 as Senior Claims Representative. Prior to his current position, Bob served as a Special Assistant Attorney General for 15 years. He worked in the Civil Division representing various agencies, divisions and departments of the State of Rhode Island as well as serving as Chief Legal Counsel to the Consumer Protection Unit, Counsel to the Contractors’ Registration Board and head of the Criminal Injuries Compensation Unit. He also worked in the Criminal Division where he was the Chief of the Welfare/Food Stamp Fraud Unit. Bob graduated from the University of Rhode Island with a Bachelor of Arts Degree. He also holds a degree from New England School of Law.


Property/Liability Senior Claims Representative

James Peterson

ext. 579

jpeterson@ritrust.com

Member Property Claims, General Liability Claims, Public Officials Liability Claims, Boiler, Equipment and Machinery Claims

Biography of James Peterson

Jim Peterson joined The Trust in 2018 as Property/Liability Senior Claims Representative. Prior to joining The Trust, Jim worked as Senior Claims Representative for American National/Farm Family Casualty Insurance where he was responsible for managing property losses in the Northeast. He also spent a number of years managing claims at Safety Insurance Company. Jim holds a Bachelor of Science degree in Criminology from Bridgewater State College and is a graduate of Mass Military Academy, Camp Edwards, MA.


Property/Liability Claims Representative II

Melissa A. Baldinelli

ext. 535

mbaldinelli@ritrust.com

Member Property Claims, General Liability Claims, Auto Liability Claims, Public Officials Liability Claims, and Police Professional Liability Claims

Biography of Melissa A. Baldinelli

Melissa has been with The Trust as a Claims Representative since 2000. Prior to her current position, Melissa served as Claims Representative for Nationwide Insurance Company and also worked as a Paralegal for d’Oliveira & Morgan. Melissa has her Rhode Island Personal and Property Lines Adjuster’s License and is a Notary Public. She completed the Force Science Institute Certification Program which certifies her in applying force science principles to the analysis on use-of-force claims. She graduated from Roger Williams University with a Bachelor of Science Degree in Paralegal Studies. She also has an Associate of Science Degree in Legal Administration from Community College of Rhode Island.


Property/Liability Claims Representative II

Elizabeth C. Carr

ext. 533

lcarr@ritrust.com

Member Property Claims, General Liability Claims, Auto Liability Claims, Public Officials Liability Claims, and Police Professional Liability Claims

Biography of Elizabeth C. Carr

Liz has been with The Trust since 2005. She currently serves as a Property/Liability Claims Representative II and has previously served as The Trust's Senior Claims Assistant. Prior to joining The Trust, Liz was employed at Liberty Mutual Insurance Company in the Auto and Workers’ Compensation Claims Department. Liz graduated from New England Institute of Technology with a Bachelor of Science Degree in Business Management. She also holds an Associate of Science Degree in Computer Information Systems and a Rhode Island Workers’ Compensation Adjuster’s License.


Property/Liability Claims Representative II

James P. McDermott

ext. 551

jmcdermott@ritrust.com

General Liability and Property Claims

Biography of James P. McDermott

James P. McDermott rejoined The Trust in 2014 as Property/Liability Claims Representative and was promoted to Clams Representative II in 2016. Jim was originally hired as a Claims Representative by The Trust back in 2005 and left in 2010 to pursue his dream of becoming a firefighter for the City of Warwick, a position he still holds today. Prior to joining The Trust, Jim worked as Assistant Claims Manager for Norfield Associates. Jim holds a Bachelor of Arts Degree in Communications and Media Studies from Fordham University.


Property/Liability Claims Representative II

Carma Zuleta

ext. 544

czuleta@ritrust.com

Member Property Claims, General Liability Claims, Auto Liability Claims, Public Officials Liability Claims, and Police Professional Liability Claims

Biography of Carma Zuleta

Carma joined The Trust in 2005 as a Claims Representative. Prior to her current position, Carma was employed by OneBeacon Insurance as a Claims Representative for Auto/Property and Bodily Injury. She has also worked for Liberty Mutual Insurance Company in the Workers’ Compensation and Auto Claims Department. Carma is a licensed Claims Adjuster with over 20 years experience in the insurance industry.


Property/Liability Claims Representative I

Craig Gilmartin

ext. 565

cgilmartin@ritrust.com

Member Property Claims, General Liability Claims, Auto Liability Claims, Public Officials Liability Claims, and Police Professional Liability Claims

Biography of Craig Gilmartin

Craig joined The Trust in 2018 as Property/Liability Claims Representative I. Prior to joining The Trust, Craig worked for 10 years as a Claims Adjuster Intermediate at Progressive Insurance and before that served as Superintendent of Athletic Field Maintenance at Bryant University. Craig holds a Bachelor of Science Degree in Turf Management from University of Rhode Island.


Property/Liability Claims Associate

Cheryl A. Swanson

ext. 511

cswanson@ritrust.com

Claims Inquiries, Payment Status, Activity Dates, Claims Forms, Procedures, General Claims Data Input, etc.

Biography of Cheryl A. Swanson

Cheryl joined The Trust in 2005. In her current position as Claims Associate, Cheryl provides administrative support to our Property/Liability Program. She had previously worked as Member Programs Assistant for our Life Insurance Program as well. Prior to her current position, Cheryl worked for 16 years as a Retail Operations Coordinator for Samsonite Corporation.


Workers' Compensation Senior Claims Representative

Charlie H. Benson

ext. 545

cbenson@ritrust.com

Workers' Compensation Claims, Public Safety Injured-on-Duty Claims, Authorization for Doctors' Services, Claims Settlement Resolutions, Subrogation Follow-up and Resolution for Municipalities, Schools and IOD Program

Biography of Charlie H. Benson

Charlie joined The Trust in 2009 as Senior Claims Representative, bringing with him 25+ years of claims adjusting experience. Prior to his current position, Charlie worked for Cambridge Integrated Services as Regional Claims Manager and also held positions as National Client Services Manager and National Operations Implementation Manager. He also served as a Firefighter and Rescue Lieutenant for the Cranston Fire Department, where he retired after 22 years of service. Charlie has served as Chairman of the Warwick School Committee and as Chairman of the Board of Directors for the Volunteers of Warwick Schools (VOWS). He graduated from the University of Rhode Island with a Bachelor of Arts Degree.


Workers' Compensation Senior Claims Representative

Rhonda Godin

ext. 537

rhondagodin@ritrust.com

Workers' Compensation Claims, Public Safety Injured-on-Duty Claims, Authorization for Doctors' Services, Claims Settlement Resolutions, Subrogation Follow-up and Resolution for Municipalities, Schools and IOD Program

Biography of Rhonda Godin

Rhonda has been with The Trust since 1998 and currently serves Senior Workers’ Compensation Claims Representative. She has more than 25 years experience managing workers’ compensation claims. She was previously employed as Claims Representative for Gallagher Bassett Services as well as Crawford and Company.


Workers' Compensation Claims Representative

Cindy L. Smith

ext. 529

csmith@ritrust.com

Workers' Compensation Claims, Public Safety Injured-on-Duty Claims, Authorization for Doctors' Services, Claims Settlement Resolution, Subrogation Follow-up and Resolution for Municipalities, Schools and IOD Program

Biography of Cindy L. Smith

Cindy joined The Trust in 2012 as Workers' Compensation Claims Assistant and was promoted to Claims Representative in 2018. Prior to joining The Trust, Cindy worked in a variety of customer service positions. She attended Aquinas College, where she studied Business Law and Accounting.


Injured-On-Duty & Workers' Compensation Administrative Specialist

Lisa M. Carde

ext. 534

lcarde@ritrust.com

To check the status of any claim in regard to: Medical-Only Payments for Workers' Compensation, Public Safety Injured-on-Duty Claims, Authorization for Doctors' Services, Payment Status, Activity Dates, Claim Forms, Procedures, etc.

Biography of Lisa M. Carde

Lisa has served as The Trust's IOD & Workers' Compensation Administrative Specialist since 2016, having previously worked as Senior Claims Assistant. Lisa possesses nearly 20 years of insurance and claims processing experience, having worked in a variety of administrative and customer service roles for All State Insurance, United Healthcare and Gallagher Bassett Services.


Workers' Compensation Claims Associate

Deanna Saddem

ext. 578

dsaddem@ritrust.com

Medical Only Claims, Workers’ Compensation Claim Inquiries or Status in Regard to Payments, Activity Dates, Claim Forms and Procedures

Biography of Deanna Saddem

Deanna Saddem joined The Trust in 2018 as a Workers’ Compensation Claims Associate. Deanna came to The Trust with several years of experience as a Team Lead Account Manager at Accelerated Claims Inc. Prior to that, she worked as an Office Assistant III at Northrup Grumman. Deanna holds a Bachelor of Arts degree in Human Resource Management from Strayer University.


Workers' Compensation Claims Assistant

Andrea Hodovan

ext. 580

ahodovan@ritrust.com

Workers’ Compensation claim inquiries, payment status, claim forms, procedures and general claims data input

Biography of Andrea Hodovan

Andrea joined The Trust in 2019 as Workers’ Compensation Claims Assistant. Andrea brings a wealth of administrative experience to The Trust, having previously worked as a Production Coordinator for Couto Construction and also as the Office Manage for P & E Woodworking and Painting. Andrea holds a Health Claims Specialist Certificate from The Salter School as well as an Associates Degree in Human Services from Bristol Community College.

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