Contact Information

General Mailing Address Print The Directory
501 Wampanoag Trail, Suite 301
East Providence, RI 02915

Main Telephone: 401-438-6511
After-Hours Claims Service: 877-704-5550
Claims Fax: 401-434-6094
General Fax: 401-438-6990
General e-mail:


President and Executive Director

Ian C. Ridlon, Esq.

ext. 540

Trust Policies and Program Offerings, Trust Bylaws, Coverage Questions, Board of Trustees Matters, Complaints/Compliments/Ideas

Biography of Ian C. Ridlon, Esq.

Ian C. Ridlon, Esq. was appointed President and Executive Director of the Rhode Island Interlocal Risk Management Trust in 2014. He had previously served seven years as The Trust’s General Counsel and Director of Legal Services. Prior to joining The Trust, Ian was in private practice and specialized in insurance defense work, commercial and environmental litigation, and labor and employment work. Although Ian worked at large firms with national practice groups, he made every effort to focus his practice in Rhode Island. He is admitted to all of the state courts in Rhode Island, as well as the United States District Court for the District of Rhode Island. He is also admitted to practice before the First Circuit Court of Appeals where he has argued cases involving municipal entities.

Ian is a graduate of Bowdoin College and Vermont Law School. He has been actively involved with United Cerebral Palsy on the state and national level for over 15 years. On the state level, he has been the Board Chair for several terms and has also chaired two other non-profit organizations created by the affiliate that provides independent living facilities for low income individuals with developmental disabilities. On the national level, he serves as the Vice Chair on the Board of Trustees and is a recipient of the 2004 Chairperson’s Award. He has also served on numerous committees and was previously the chair of the nominating committee and the by-laws committee.

Chief Financial & Administrative Officer

Heather A. Sheley, ARM

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Treasury and Cash Management, Financial Reporting and Budget, Facilities and Information Services Management

Biography of Heather A. Sheley, ARM

Heather joined The Trust as Chief Financial and Administrative Officer in 2011. She possesses nearly 20 years of progressively responsible financial and accounting skills and brings to The Trust excellent and well-rounded experience as well as a strong insurance accounting and financial management background. Prior to joining The Trust, Heather worked as Manager of Accounting and Budgeting fro Neighborhood Health Plan of Rhode Island. She also worked as the Accountant for the Town of Middletown. Heather holds a Masters Degree in Accounting from Salve University.

General Counsel

Andrew J. Murray, Esq.

ext. 576

Trust Corporate Counsel, Liability Exposure Assessment, Claims Issues, General Coverage Questions and Advice, Legislative Issues and Contract Review

Biography of Andrew J. Murray, Esq.

Andy joined The Trust in 2015 as General Counsel. Andy has over 20 years experience as a practicing attorney, focused on general litigation, insurance defense, pharmacy malpractice, premises liability, product liability and personal injury. Most recently, he was in the Litigation Management Group of Locke Lord, LLP. Andy is admitted to both State and Federal courts in Rhode Island, as well as Massachusetts. Andy is a graduate of Wake Forest University School of Law and holds a Bachelor of Arts Degree in History for the College of Holy Cross.

Executive Office Manager

Debby Maynard

ext. 541

Assistant to the President and Executive Director, Manage Administrative Support Team, Oversee General Office Operations, Trust Conference Center Rental Contact, Member Contact Information Changes.

Biography of Debby Maynard

Debby joined The Trust in 2002 as Executive Assistant to the President & Executive Director and currently serves as The Trust's Executive Office Manager. Prior to her current position, she was employed for more than 15 years in various office management and administrative support capacities. Debby graduated from Community College of Rhode Island with an Associate of Science Degree in Office Administration.

Finance Manager

Jessica A. Tripp

ext. 548

Supervision of Day-to-Day Finance Activities, Including AP and AR and Main Point of Contact for Financial Audit.

Biography of Jessica A. Tripp

Jessica joined The Trust in 2016 as Senior Accountant and and was promoted to Finance Manager in 2017. Jessica had previously worked at Ocean Spray Cranberries serving as an Internal Auditor and Staff Accountant. Jessica holds a Bachelor of Science degree in Accounting from University of Massachusetts and is a certified Paralegal.

RMIS System Administrator

Kristen L. Lavallee

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Administration of Risk Management Information System (RMIS), Ensures Data Integrity of Queries and Reports

Biography of Kristen L. Lavallee

Kristen joined The Trust in 2012 as Technical Data Analyst and currently serves as The Trust's Business Analytics and Data Specialist. Prior to her current position, Kristen worked at Neighborhood Health Plan of RI, as a Financial Analyst and later as a Project Coordinator. She also worked as Assistant Underwriter for AmWINS Group Benefits/National Employee Benefit Companies and as Analyst/Team Lead Analytic Consulting Services for CVS Caremark. Kristen received a Bachelor of Arts Degree in Economics from Rhode Island College.

Senior Accountant

Colleen A. Cranshaw, CPA

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Monthly Close, Financial Reconciliations, Member Billing Questions, Payroll Backup

Biography of Colleen A. Cranshaw, CPA

Colleen A. Cranshaw re-joined The Trust in 2017, after a 1.5 year hiatus, as Senior Accountant. She is a Certified Public Accountant and brings a wealth of experience in both public and private accounting. Before joining The Trust, Colleen served as Senior Accountant Internal Reporting for CVS Caremark and prior to that worked at FM Global as Accounts Receivable Accountant III and Financial Report Accountant III. Colleen holds a Bachelor of Science Degree in Accounting from University of Massachusetts.

Data & Reporting Analyst

Arthur N. Lariviere, AIS, AINS

ext. 568

Collaborates with Internal and External Partners in Production of Queries and Reports for End-User, RMIS System Administration Backup

Biography of Arthur N. Lariviere, AIS, AINS

Arthur Lariviere joined The Trust in 2018 as Data & Reporting Analyst. Arthur brings 25+ years of hands-on experience in insurance accounting, finance, and financial/data reporting and analysis. He most recently served as Financial Specialist II for the Beacon Mutual Insurance Company, a position he held for 22 years. Arthur holds a Bachelor’s of Arts degree from Rhode Island College as well as Associate in Insurance Services (AIS), Associate in General Insurance (AINS) designations.

Accounting Associate II

Marilyn Andreozzi

ext. 526

Billing and Accounts Receivable

Biography of Marilyn Andreozzi

Marilyn joined The Trust in 2010 as Administrative & Financial Assistant and now serves as Accounting Associate II. Prior to joining The Trust, Marilyn worked as an Office Manager for Allied Electrical Group and PRO Physical Therapy & Sportscare. Marilyn graduated from The Katharine Gibbs School as a Medical Executive Assistant and also holds an Associate Degree from Community College of Rhode Island.

Administrative Specialist

Elizabeth A. Neves

ext. 571

Human Resources, Benefits and Payroll. Administrative Support to Finance and Underwriting, to include Third-Party Certificates of Insurance Requests and Property, Vehicle and Watercraft Updates.

Biography of Elizabeth A. Neves

Elizabeth a re-joined The Trust in 2014, after a 3 year hiatus, as Administrative Office Assistant . She was promoted to Administrative Specialist in 2017. Elizabeth provides administrative support to The Trust’s Underwriting, Finance, and Human Resources Departments. Elizabeth had served as The Trust’s Office and Member Programs Assistant back in 2010, before leaving to join MetLife where she provided key support to both customers and Financial Service Representatives. Elizabeth has an Associate Degree in Fine Arts from the Community College of Rhode Island.

Accounting Associate I

Lynne M. Orr

ext. 558

Accounts Payable and Cash Receipts

Biography of Lynne M. Orr

Lynne M. Orr joined The Trust in 2015 as Accounting Assistant and now serves as Accounting Associate I. Lynne has more than 25 years of accounting experience, most recently serving as Finance Associate for Alent, Inc. where she earned “Performance Excellence” awards 2010-2014. Lynne is experienced in all aspects of Accounts Payable, including obtaining W-9 forms and preparing year-end 1099’s, as well as cash receipts and general ledger maintenance.

Administrative Receptionist

Brenda Culpepper

ext. 510

Reception. Administrative Support to Executive Office Manager.

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